Contact Us
The fastest way to reach the American Maple Museum is by phone during open hours. Email is appropriate for group-tour bookings, school visits, Hall of Fame inquiries, donor inquiries, press, and anything that isn't time-sensitive. We respond to all inquiries within a few business days, sometimes longer during the busy season.
Phone
The phone is answered during regular museum hours: Memorial Day to June 30 on Fridays, Saturdays, and Mondays, 11 AM to 4 PM; July through early September daily except Sundays, 11 AM to 4 PM. During the off-season (September through May), the phone is checked periodically for messages.
Use email for:
- Group tour bookings (10 or more visitors)
- School field trip reservations
- Hall of Fame inquiries (events, induction weekend tickets, induction history)
- Donor and membership inquiries
- Volunteer interest
- Artifact donation inquiries
- Press, media, and writing inquiries
- Research access (for scholars and graduate students)
- Anything you'd like in writing
Mailing Address
American Maple Museum
P.O. Box 81
Croghan, NY 13327
United States
Physical Address (for visitors)
9756 State Route 812
Croghan, NY 13327
Social Media
- Facebook: The most active channel for current event updates, opening weekend announcements, and Hall of Fame induction news.
For the Press
Press inquiries — interviews, photo shoots, feature writing — should email with "PRESS" in the subject line. We typically respond within one business day. Photo shoots and on-site interviews are best scheduled for early in the season or during quieter weekday afternoons.
For Researchers
Scholars, graduate students, and journalists working on serious projects related to North American maple sugaring, Adirondack regional history, or the history of New York State agriculture should email with "RESEARCH" in the subject line and a description of your project. Additional materials beyond what is on public display may be available by appointment.
For School Teachers
Teachers planning a class visit should reach out at least two weeks in advance, ideally during the spring booking season. Email with "SCHOOL" in the subject line, your school's name, grade level, approximate group size, preferred dates, and any specific curricular goals you'd like the visit to support. School visits
For Maple Producers
Maple producers — particularly those with artifacts to donate, historical documents to share, or interest in being part of the museum's volunteer network — are warmly welcomed. The museum's roots are in the maple-producing community, and we work closely with state and provincial maple syrup associations across North America.
For Genealogy & Family History
If you're researching a family connection to the maple industry — a grandparent who was inducted into the Hall of Fame, an ancestor's sugarbush in the region, or a historical photograph that might be in our collection — please get in touch. We don't have research staff, but we'll do our best to help.
For Feedback
If something didn't go right at your visit, we want to know directly. Email us — every message reaches a volunteer who can do something about it. Public reviews on Tripadvisor and Google are appreciated but slower to reach the people who can actually fix problems.
Hours, One Last Time
| Season | Days | Hours |
|---|---|---|
| Memorial Day – June 30 | Fri, Sat, Mon | 11:00 AM – 4:00 PM |
| July – early September | Daily exc. Sunday | 11:00 AM – 4:00 PM |
| Off-season | Closed | — |